In such cases, the amount debited will be refunded back to your account within few mins. Sometimes it can take 2 to 3 business days or a week in some rare cases for the money to transfer from your bank to your bank account. If the money has not been received even after 2 business days, raise a dispute from the M3 e-wallet app. To raise a dispute,
- Open M3 e-wallet app and Go to ‘All Transactions’ from the home screen
- Open the transaction that you want to report
- send report to customer care with details. Our support team will assist you with further steps.