My transaction from M3 e-wallet has failed but the amount is debited from account.

/My transaction from M3 e-wallet has failed but the amount is debited from account.

My transaction from M3 e-wallet has failed but the amount is debited from account.

In such cases, the amount debited will be refunded back to your account within few mins. Sometimes it can take 2 to 3 business days or a week in some rare cases for the money to transfer from your bank to your bank account. If the money has not been received even after 2 business days, raise a dispute from the M3 e-wallet app. To raise a dispute,

  • Open M3 e-wallet app and Go to ‘All Transactions’ from the home screen
  • Open the transaction that you want to report
  • send report to customer care with details. Our support team will assist you with further steps.
By | 2018-10-30T14:56:01+00:00 October 30th, 2018|0 Comments

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