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Live Chat Support
M3ewallet has excellent live customer care chat support team were consumers can make an instant query regarding payments, registration, and other queries.
Call & Mail Support
YES Bank Nodal Officer
If any queries/complaints which are not solved within 7 working days, the consumer can reach Nodal Office of YES Bank along with ticket number issued by M3ewallet.
- Where the complainant has communicated his acceptance of the company’s decision on redressal of grievance communicated by grievance redressal; or
- Where the complainant has not communicated his acceptance of the company’s decision, within 7 days from the date of communication of decision by Level 1 or Level 2 or Level 3, as the case may be.
Working Hours: 9:30 AM to 5:30 PM (Monday-Friday; except bank holidays)
Turn-around-Time: 10 Business days from the Date of Receipt.
Yes Bank Ltd
YES BANK Tower, IFC – 2, 15th Floor, Senapati Bapat Marg, Elphinstone (W), Mumbai 400 013, India.
Kou-Chan Knowledge Convergence Private Limited.
205, Brigade Gardens, No. 19, Church Street,
Bangalore. Pin code – 560 001 India
B-Cube IT Solutions, 1st Floor, Plot No.264, Phase 1
Udyog Vihar, Gurgaon – Pin Code – 122001 – India
Tel: 0124 – 41603099
Mobile: +91 9953122905
B10, Ground Floor, B-Wing, Hind Saurastra Ind. Estate, West of Mittal Indl Estate,
Andheri Kurla Road, Marol Naka,
Andheri (East), Mumbai – 400 059 – India
Tel: 022 – 28516121
Mobile: +91 9223960234 / +91 8108742111