Contact Us 2019-07-24T13:39:22+00:00

We will answer you as soon as possible. For fastest answer use live chat.

Live Chat Support

M3ewallet has excellent live customer care chat support team were consumers can make an instant query regarding payments, registration, and other queries.

Call & Mail Support

For any queries call 1800 103 5485, 1800 3000 1113
( Note: standard calling charges apply)
Time : 10 am till 6 pm in working days.

For any queries, suggestions, feedback or complaints
Email :

YES Bank Nodal Officer

If any queries/complaints which are not solved within 7 working days, the consumer can reach Nodal Office of YES Bank along with ticket number issued by M3ewallet.

  1. Where the complainant has communicated his acceptance of the company’s decision on redressal of grievance communicated by grievance redressal; or
  2. Where the complainant has not communicated his acceptance of the company’s decision, within 7 days from the date of communication of decision by Level 1 or Level 2 or Level 3, as the case may be.

Working Hours: 9:30 AM to 5:30 PM (Monday-Friday; except bank holidays)

Turn-around-Time: 10 Business days from the Date of Receipt.

For Customer Support

Business related queries

License Holder

Yes Bank Ltd


YES BANK Tower, IFC – 2, 15th Floor, Senapati Bapat Marg, Elphinstone (W), Mumbai 400 013, India.

Registered & Corporate Office:

Kou-Chan Knowledge Convergence Private Limited.

205, Brigade Gardens, No. 19, Church Street,
Bangalore. Pin code – 560 001 India

Gurgaon Office

B-Cube IT Solutions, 1st Floor, Plot No.264, Phase 1
Udyog Vihar, Gurgaon – Pin Code – 122001 – India

Tel: 0124 – 41603099

Mobile: +91 9953122905


Mumbai Office

B10, Ground Floor, B-Wing, Hind Saurastra Ind. Estate, West of Mittal Indl Estate,
Andheri Kurla Road, Marol Naka,
Andheri (East), Mumbai – 400 059 – India

Tel: 022 – 28516121

Mobile: +91 9223960234 / +91 8108742111